AI Call Center Automation
Route, resolve, and escalate routine calls with AI agents that hand off to humans with full context.
Solutions
AI Solutions for Operations-Heavy Businesses
Each solution targets one measurable problem: calls that go unanswered, a front desk stretched thin, documents keyed by hand, leads that wait. Scope, integrations, and success metrics are defined before we build.
Voice
Calls answered, routed, and resolved
Voice solutions run on our Asterisk-based stack, connect to your phone system over SIP, and use the speech and language models that fit your data requirements, hosted or self-hosted.
AI Phone Answering Service
Every call answered around the clock: appointments booked, leads captured, urgent calls routed.
AI Virtual Receptionist
A front desk that never misses a call, trained on your business and connected to your calendar.
Answering Service by Industry
Built for the calls your industry actually gets
The AI phone answering service configured for one industry: its intake questions, its emergencies, its systems, and its rules.
Law firms and attorneys
Legal intake by phone, conflict pre-screening questions, urgent matters routed to the attorney on call, consults booked into your practice software.
Medical practices
HIPAA-ready scheduling, patient intake, refill and referral requests routed to the right queue, after-hours rules that send emergencies to 911 and the on-call clinician.
Contractors: HVAC, plumbing, electrical
Emergency calls dispatched to the on-call tech, estimates and service calls booked, service areas checked, every job written to ServiceTitan, Housecall Pro, or Jobber.
Property management
Maintenance emergencies escalated to the right vendor, work orders created in AppFolio, Buildium, or Yardi, leasing inquiries answered and showings booked, around the clock.
Dental offices
HIPAA-ready new-patient scheduling, hygiene recalls and reactivation, insurance and payment questions answered from your approved list, and after-hours rules that separate a knocked-out tooth from a whitening question.
Back Office & Growth
Documents, support, scheduling, and leads
Automation that removes manual work from the desk: extraction and routing of documents, triage of support requests, booking and reminders, and instant response to every lead.
AI Document Processing
Invoices, contracts, claims, and forms extracted, validated, and routed without manual keying.
AI Customer Support Automation
Tickets triaged, answered, and escalated across email, chat, and phone.
AI Appointment Scheduling
Booking, confirmations, reminders, and rescheduling by voice and text.
AI Lead Qualification
Instant response, qualification, and CRM updates for every inbound lead.
AI Outbound Calling
Compliant outbound campaigns for reminders, collections, and follow-up.
AI Chatbot for Website
A grounded assistant on your site that answers from approved content, qualifies visitors, and books calls.
What Every Solution Includes
Production standards, not pilots
Integration with your systems
CRM, calendar, telephony, ticketing, document stores, and databases connected through APIs, not copy-paste.
Human escalation by design
Clear rules for when the AI hands off, to whom, and with what context. Nothing important dead-ends in a bot.
Monitoring and audit trails
Every interaction logged, reviewable, and measured against the metric the solution was built to move.
Data control
Hosted or private models, data minimization, and a BAA for healthcare workloads. See security and compliance.
Go Deeper
Underlying services and industries
- AI voice agent developmentThe capability behind the voice solutions
- AI workflow automationThe capability behind document, support, and lead solutions
- IndustriesHow these solutions map to real estate, construction, professional services, and more
FAQ
About DPI solutions
What is the difference between a service and a solution?
A service is a capability, such as AI voice agent development. A solution is that capability packaged for one business problem, such as an AI phone answering service for a growing business, with a defined scope, integrations, and timeline.
How long does a solution take to go live?
A phone answering or receptionist deployment on an existing SIP phone system typically goes live in weeks, not months. Document processing and support automation depend on the number of document types and systems involved; discovery sets the date.
Do we need to change our phone system?
No. Voice solutions connect to your existing IP telephony over SIP through our Asterisk-based stack. Your numbers, call flows, and carriers stay as they are.
Next Step
Bring one workflow. Leave with a production plan.
Tell us where calls, tickets, documents, or approvals pile up. We map the workflow, size the impact, and propose a deployment you can measure.