Talk to DPI

Solution

An AI Chatbot for Your Website That Answers, Qualifies, and Books

Visitors ask questions your site already answers somewhere. A custom website chatbot answers them instantly from approved content, qualifies the visitor, books a call, and hands off to your team when needed, with the same assistant available on WhatsApp and phone.

Talk to DPI

Who This Is For

Built for sites where visitors leave without asking

  • Service businesses whose website gets traffic but few inquiries because questions go unanswered after hours.
  • Companies with detailed service pages, pricing policies, and FAQs that visitors do not read.
  • Teams that want leads qualified and booked from the site without adding a form nobody fills in.
  • Businesses that tried a generic chat widget and got generic answers.

What the Solution Includes

A grounded assistant on your site

Answers from your content

Service pages, FAQs, policies, and documents indexed so the assistant answers accurately and cites the page when useful.

Qualification and booking

Visitor needs captured in conversation, leads scored, meetings booked into your calendar, records created in your CRM.

Hand-off to people

Escalation to email, ticket, live chat, or a scheduled call, with the transcript attached.

Design that matches your site

A lightweight widget in your brand, fast to load, accessible, and unobtrusive on mobile.

Omnichannel

The same assistant on WhatsApp Business API and, through our voice stack, on the phone.

Reporting

Conversations, questions asked, unanswered questions, leads captured, and bookings in one dashboard.

Most visitors leave with a question

Service websites explain a lot and still lose visitors who wanted one specific answer: do you serve my area, do you take my insurance, what does it cost, can I book for Tuesday. A grounded assistant answers those instantly, at any hour, and turns the conversation into a booked call or a qualified lead.

Grounded, integrated, honest

DPI indexes your approved content into a retrieval system, connects the assistant to your CRM and calendar, and evaluates it on real questions before launch. The assistant answers from your pages, cites them when helpful, says when it does not know, and hands off to people with the transcript. It never invents prices or policies.

One assistant across channels

The same assistant serves website chat, WhatsApp, and the phone through our voice stack, so a visitor who starts on the site and calls later gets consistent answers and a continuous record.

What you measure

Conversations, questions answered, unanswered questions, leads captured, meetings booked, and the conversion of chat visitors versus others, reported monthly. Unanswered questions become the next content and the next capability.

How It Works

How a website chatbot goes live

  1. Content audit

    What the site answers well, what is missing, and which questions visitors actually ask, from chats, emails, and calls.

  2. Build and integrate

    Retrieval over approved content, CRM and calendar connected, escalation rules and tone configured, widget styled.

  3. Evaluation

    A test set of real questions scored for accuracy and safety before launch.

  4. Launch and improve

    Live on the site, unanswered questions reviewed monthly and fed back into content and the assistant.

Stack & Integrations

Website chatbot stack

Custom widget built with React or vanilla JavaScript PostgreSQL with pgvector, Qdrant HubSpot, Salesforce, custom CRMs Google Calendar and scheduling tools WhatsApp Business API and Asterisk voice stack OpenAI, Anthropic Claude, AWS Bedrock, self-hosted models Google Analytics 4 events

Industries

Where website chatbots convert

Real Estate

Listing and application questions with showings booked.

Engagement Models

Engagement models

Content audit and scope

Question analysis, content gaps, integration map, and a launch plan with success metrics.

Build and launch

Fixed-scope delivery of the assistant on your site with evaluation and integrations.

Managed assistant

Monthly operation: unanswered-question reviews, content updates, new actions, and reporting.

FAQ

Questions about website chatbots

How is this different from the chat widgets we can install ourselves?

Generic widgets answer from a generic model or a pasted FAQ. This assistant is grounded in your content with retrieval, connected to your CRM and calendar so it can book and record, evaluated on real questions, and operated after launch.

Will it slow down the site?

No. The widget is lightweight and loads after the page; we measure Core Web Vitals before and after.

What happens when it cannot answer?

It says so and offers a hand-off: email, ticket, live chat, or a booked call, with the transcript attached. Unanswered questions are reported so content can be improved.

Can it work in other languages?

Yes. The assistant can answer in the visitor's language while your content stays in English.

Can the same assistant handle WhatsApp and phone?

Yes. One assistant, one knowledge base, deployed to website chat, WhatsApp Business API, and phone through our voice stack.

Related

Next Step

Bring one workflow. Leave with a production plan.

Tell us where calls, tickets, documents, or approvals pile up. We map the workflow, size the impact, and propose a deployment you can measure.

Talk to DPI